Privacy Policy – VacationBuddy

Effective Date: [Insert Date]

VacationBuddy (“we,” “our,” “us”) values your privacy and is committed to protecting the personal information shared with us. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with us or make a booking.

By using our services or making a booking, you agree to the practices described in this policy.

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1. Information We Collect

We may collect the following types of information:

a) Personal Information

    •    Full name

    •    Phone number

    •    Email address

    •    Government-issued photo ID (as required by law)

    •    Address (if required for invoicing or compliance)

b) Booking & Stay Information

    •    Check-in and check-out dates

    •    Property details

    •    Number of guests

    •    Payment confirmation details (not card details)

c) Communication Data

    •    Messages via WhatsApp, phone calls, emails, website forms, or social media

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2. How We Use Your Information

Your information is used strictly for legitimate business and legal purposes, including:

    •    Confirming and managing bookings

    •    Guest verification and check-in compliance

    •    Communicating booking details and support

    •    Security, fraud prevention, and property protection

    •    Legal, regulatory, or law enforcement requirements

We do not sell, rent, or trade your personal information to third parties.

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3. Payment Information

    •    VacationBuddy does not store credit/debit card details.

    •    Payments are processed through secure third-party payment gateways or bank transfers.

    •    We only retain transaction references required for accounting and dispute resolution.

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4. Sharing of Information

Your information may be shared only when necessary, including:

    •    With property owners or managers for operational purposes

    •    With government authorities or law enforcement when legally required

    •    With service providers (payment processors, IT systems) strictly for service delivery

All such sharing is limited and purpose-specific.

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5. Data Storage & Security

    •    Guest data is stored securely with restricted access.

    •    Reasonable technical and organizational safeguards are in place to prevent unauthorized access, misuse, or disclosure.

    •    Physical ID copies (if any) are stored securely and disposed of responsibly.

Despite best efforts, no digital system is 100% secure; however, we take privacy protection seriously.

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6. Data Retention

    •    Guest information is retained only for as long as required for:

    •    Legal compliance

    •    Accounting and audit purposes

    •    Dispute resolution

Once no longer required, data is securely deleted or anonymized.

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7. Guest Rights

Guests may:

    •    Request access to their personal data

    •    Request correction of inaccurate information

    •    Request deletion of data, subject to legal obligations

Requests can be made by contacting us using the details below.

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8. Cookies & Website Usage (If Applicable)

If you use our website:

    •    Cookies may be used to improve functionality and user experience.

    •    No personally identifiable information is collected through cookies unless explicitly provided by you.

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9. Third-Party Links

Our website or communications may contain links to third-party websites. VacationBuddy is not responsible for the privacy practices or content of those external sites.

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10. Changes to This Policy

VacationBuddy reserves the right to update or modify this Privacy Policy at any time.

Revised policies will be effective immediately upon posting or communication.

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11. Contact Information

For privacy-related concerns or requests, contact:

VacationBuddy

📧 Email: VacationBuddyIndia@gmail.com

📞 Phone/WhatsApp: 767676 8282